By Ashraf Al Shafaki
A difficult student, a difficult participant or a difficult trainee is someone who disrupts the training session resulting in hindering the smooth flow of the session which leads to a degraded learning experience for the rest of the trainees.
A difficult participant may do one or more of the following disruptive actions during a training session:
The difficult participant's desire to show off knowledge and superiority in front of others may stem from the following root causes:
In order to deal with difficult participants a competent trainer must try to prevent any symptoms of disruptive behavior to take place during the training in the first place. If despite of the trainer's best efforts one or more participants show signs of disruptive behavior then and only then should the trainer intervene by attempting to control such unwanted behavior.
A competent trainer will often never need to control a difficult participant due to being highly successful in preventing any such disruptive behavior in the first place.
A trainer can prevent to a great extent any disruptive behavior during the training by providing participants with ample opportunity to express themselves openly and to be heard and appreciated by others. This can be achieved by engaging participants during the training session using engaging activities such as:
If, despite of your best efforts to prevent any difficult participant from exhibiting disruptive behavior, you still face a participant exhibiting such harmful actions then you may do any of the following to stop, isolate or hinder such behavior: