By Ashraf Al Shafaki Difficult Trainee QuestionsSituationA trainee asks the trainer a difficult question that the trainer is unable to answer. HandlingA trainer can: - Elicit responses to the question from other participants
- Provide the question to trainees as an assignment to find out the answer to for next session;
- Inform the trainee that he/she does not know the answer to this question.
- Tell the trainee that he/she will research the question and bring him/her the answer the next session.
Repeated QuestionsSituationA trainee asks the trainer a question that the trainer has already fully answered before. HandlingA trainer can: - Pretend that this is a fresh question and answer it fully and with enthusiasm as if he had never answered it before for those trainees telling the trainee that this is a "good question".
- Ask some other participants to answer the question.
|