By Ashraf Al Shafaki

Timing

1. At the end of the training session.
2. At the end of each part of the training session
3. At random times during the training session
4. At the beginning of the training session!

Benefits

• Information provided to participants in response to their questions is retained better
• Expansion of content coverage to points that have not been set by the trainer
• Adds interactivity to training session